Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by pk r3 ("pkr3", "we", "us", "our") and applies to all personal data collected through the pkr3 online gaming platform at pkr3.org, including any associated account registration flows, payment processes, customer support interactions, and marketing communications.

pkr3 takes the privacy of its players seriously. We are committed to handling your personal information transparently, lawfully, and in accordance with internationally recognised data protection principles. This Policy explains in plain terms what data we collect, why we collect it, how long we keep it, and what choices you have.

By registering a pkr3 account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2 Data Controller

pkr3 is the data controller responsible for the personal information collected through pkr3.org. As data controller, pkr3 determines the purposes for which your personal data is processed and the means by which that processing takes place.

For all privacy-related enquiries, requests, or complaints, you may contact pkr3's designated data protection point of contact at:

3 Data We Collect

3.1 Information You Provide Directly

When you register, verify your account, make transactions, or contact support, pkr3 collects personal data that you provide directly, including:

• Full legal name and date of birth
• Residential address (city, province, postal code — for example, addresses in Karachi, Lahore, Faisalabad, or Islamabad)
• Valid email address and mobile phone number
• Copies of government-issued identity documents submitted during KYC verification (National Identity Card, passport)
• Payment method details (JazzCash account number, EasyPaisa wallet, HBL / UBL / Meezan Bank account reference) — note that full card or account numbers are never stored on pkr3 servers
• Communications submitted via the support channel, including chat logs and email correspondence

3.2 Information Collected Automatically

When you access pkr3.org, certain data is collected automatically by our systems:

3.3 Information from Third Parties

pkr3 may receive personal data about you from third-party sources where this is necessary to verify your identity, assess fraud risk, or comply with anti-money-laundering obligations. Such sources include KYC verification service providers, fraud prevention databases, and payment processors.

4 How We Use Your Data

pkr3 uses your personal data for the following purposes:

• Account creation and management: To register your pkr3 account, verify your identity, and maintain your account in good standing.
• Transaction processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods in Pakistani Rupees (PKR).
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money-laundering, counter-terrorism-financing, and gaming regulations, including the retention of KYC records and transaction logs.
• Fraud and security monitoring: To detect, investigate, and prevent fraudulent activity, account takeovers, and other security incidents.
• Responsible gaming: To monitor player behaviour for indicators of problem gambling and to enforce any deposit limits, self-exclusion orders, or cooling-off periods you have set or that we are required to apply.
• Customer support: To respond to your queries, complaints, and requests submitted through the support channel.
• Platform improvement: To analyse aggregated usage patterns and improve the functionality, performance, and content of pkr3.org.
• Marketing communications: To send you promotional offers, bonus notifications, and product updates where you have opted in to receive such communications.

5 Legal Basis for Processing

pkr3 processes your personal data on one or more of the following legal bases:

• Performance of a contract: Processing that is necessary to provide you with the pkr3 gaming service under the Terms & Conditions you accepted at registration.
• Legal obligation: Processing that is required to comply with applicable laws and regulations, including anti-money-laundering obligations and regulatory reporting requirements.
• Legitimate interests: Processing carried out for fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications, where you have freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

pkr3 does not sell your personal data. We share personal data with third parties only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers require transaction data to process your deposits and withdrawals securely.
• KYC and identity verification providers: Third-party verification services receive copies of identity documents solely for the purpose of confirming your age and identity in compliance with our regulatory obligations.
• Fraud prevention services: Shared data is limited to risk-relevant signals (IP address, device fingerprint, transaction pattern) and is used exclusively for fraud detection and prevention.
• Technology and hosting providers: Our platform infrastructure providers process data on our behalf under strict data processing agreements that prohibit any secondary use.
• Regulatory and law enforcement authorities: pkr3 will disclose personal data to governmental, regulatory, or law enforcement bodies where required to do so by applicable law or by a valid legal order.

7 Cookies & Tracking

pkr3.org uses cookies and similar tracking technologies to deliver a functional and personalised experience. Cookies are small text files stored on your device by your browser when you visit the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience on return visits.
• Analytics cookies: Collect anonymised usage data to help us understand how players navigate pkr3.org and identify areas for improvement. No personally identifiable information is included in analytics reports.
• Marketing cookies: Used only where you have consented to marketing communications. These help us serve relevant promotional content on the Platform.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or completing transactions.

8 Data Retention

pkr3 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregate analytics purposes and does not constitute personal data.

9 Data Security

pkr3 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pkr3 servers
• Encryption at rest for all sensitive account and financial data stored in our databases
• Multi-factor authentication options for player accounts and mandatory multi-factor authentication for all administrative access to pkr3 systems
• Role-based access controls that restrict employee access to personal data to only those with a legitimate operational need
• Regular independent security audits, vulnerability assessments, and penetration testing
• An incident response procedure that includes notification to affected players within a reasonable timeframe in the event of a confirmed data breach affecting their personal information

While pkr3 takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect that your pkr3 account has been compromised, contact us immediately at [email protected].

10 Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pkr3:

• Right of access: You may request a copy of the personal data pkr3 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Where you object to direct marketing, pkr3 will cease that processing immediately.
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11 Children & Minors

pkr3 is strictly an adults-only platform. Registration and participation in any game or betting activity on pkr3.org is prohibited for any person under the age of 21. pkr3 does not knowingly collect or process personal data belonging to individuals under the age of 21.

If pkr3 becomes aware that personal data belonging to a person under the age of 21 has been collected, that account will be closed immediately, any balance will be forfeited in accordance with our Terms & Conditions, and all associated personal data will be deleted from our systems as soon as practicable.

If you believe that a minor has registered an account on pkr3.org, please notify us immediately at [email protected] so that we may take prompt action.

12 International Transfers

pkr3 operates infrastructure that may involve the transfer of personal data to service providers located outside of Pakistan. Where such transfers occur, pkr3 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection principles.

Safeguards used by pkr3 for international transfers include contractual data protection clauses with all relevant service providers and the selection of providers that maintain internationally recognised security certifications. pkr3 will not transfer your personal data to any jurisdiction that does not offer an adequate level of data protection without implementing appropriate supplementary measures.

13 Changes to This Policy

pkr3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our business. Material changes to this Policy will be communicated to registered players via email or a prominent notice on pkr3.org at least 14 days before the revised Policy takes effect.

The "Effective Date" at the top of this Policy will be updated whenever a new version is published. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy.

14 Contact & Complaints

If you have any questions about this Privacy Policy or about how pkr3 handles your personal data, or if you wish to exercise any of your data rights, please contact the pkr3 support team:

If you are not satisfied with pkr3's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction or to the regulatory body that oversees pkr3's international gaming licence. pkr3 will cooperate fully with any such authority in the resolution of privacy complaints.

For responsible gaming-related concerns, please visit our dedicated Responsible Gaming page, where you can find information about self-exclusion, deposit limits, and other player protection tools available on pkr3.